Cendira Gift Card
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Surprise your loved ones with the ultimate gift—Cendira Gift Cards! Perfect for any occasion, our gift cards allow the recipient to explore our exclusive collection of high-end fashion and lifestyle pieces at their leisure. With a range of denominations available, it’s the ideal way to let them choose the perfect item that resonates with their unique style.
Each gift card is beautifully presented and can be sent digitally or via mail, making it a thoughtful and convenient present. Whether for a birthday, anniversary, or just because, a Cendira Gift Card offers a world of timeless elegance and modern luxury. Treat someone special to the experience of shopping at Cendira—where sophistication meets personal expression.
Cendira Sustainablity Manifesto
At Cendira, sustainability lies at the heart of everything we create. Our fabric printing process is entirely eco-friendly, using water-based inks that are free of chemicals and solvents. This commitment ensures not only vibrant, lasting prints but also a cleaner, safer production process. Our innovative heat-fixing method locks in colors without the need for steaming, eliminating the risks of excess or contaminated water entering waste systems. This approach minimizes our environmental footprint while maintaining the highest standards of quality.
Each piece is also handmade to order, embodying the values of slow fashion. By producing only what is needed, we significantly reduce the waste associated with bulk manufacturing and overproduction. This meticulous approach not only ensures the uniqueness of every garment but also promotes mindful consumption. From design to production, every step is carefully considered to create timeless, high-quality pieces that align with your values and ours—because true elegance starts with care for our planet.
| Size | Waist (cm) | Waist (inches) | Hips (cm) | Hips (inches) |
|---|---|---|---|---|
| XXS | 57 - 61 | 22.5 - 24" | 84 - 88 | 33 - 34.5" |
| XS | 61 - 65 | 24 - 25.5" | 88 - 92 | 34.5 - 36.22" |
| S | 65 - 69.5 | 25.5 - 27.3" | 92 - 96.5 | 36.22 - 38" |
| M | 69.5 - 74.5 | 27.3 - 29.3" | 96.5 - 101.5 | 38 - 40" |
| L | 74.5 - 80 | 29.3 - 31.5" | 101.5 - 107 | 40 - 42" |
| XL | 80 - 86 | 31.5 - 33.8" | 107 - 113 | 42 - 44.5" |
| 2XL | 86 - 93 | 33.8 - 36.6" | 113 - 120 | 44.5 - 47.2" |
Care Instructions:
Wash: Turn inside out before washing. 86°F (30°C) wash.
Dry: Low tumble heat or hang to dry; do not wring
Iron: Low heat setting. Iron on the reverse side; steam-safe for convenient care.
Cendira Shipping Policy
Thank you for visiting and shopping at our store. Following are the terms and conditions that constitute our Shipping Policy.
Shipment processing time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Delivery delays can occasionally occur.
Shipment
We ship to all countries worldwide.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
We are not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
Cendira Return Policy
At Cendira, each garment is meticulously handmade to order, reflecting our commitment to sustainable and eco-friendly fashion. This bespoke approach ensures that every piece is crafted specifically for you, significantly reducing the waste associated with mass production and overstock. By producing items on demand, we minimize resource consumption and avoid the environmental impact of unsold inventory. This dedication to mindful manufacturing not only results in unique, high-quality garments but also supports a more sustainable and responsible fashion industry.
Due to the personalized nature of our handmade-to-order products, we are unable to accept returns or offer refunds for non-faulty items. This policy helps us maintain our sustainable practices by reducing unnecessary production and waste. However, if you receive a product that is faulty or not as described, please contact our customer service team within 7 days of receipt. We will guide you through the returns procedure, which may include providing a digital image of the fault for assessment. If the fault is verified, we will offer a suitable remedy, such as a replacement or repair, and reimburse reasonable return postage costs. Please note that all returns must be unused and in their original condition.
By adhering to these policies, we strive to balance exceptional customer service with our commitment to sustainability and responsible production practices.
At Cendira, we take pride in creating custom-made products that you’ll love. We understand that issues can arise, so we’ve outlined our return policy to ensure a fair and efficient process. Please review the details below:
1. Returns for Defective or Damaged Items
• If your item arrives defective or damaged, please contact us within 7 days of receipt.
• Send an email to our customer service team at returns@cendira.com with your order number, photos, and a detailed description of the issue.
• After reviewing the evidence, we will offer a replacement or an appropriate solution.
2. Returns for Incorrect Items
• If you received an incorrect item (e.g., wrong size or design), please reach out within 7 days of receiving your order.
• We will verify the issue and arrange for a replacement or an alternative resolution at no additional cost.
3. Non-Returnable Items
• As our products are custom-made to order, we do not accept returns or exchanges for items unless they are defective, damaged, or incorrect.
• We encourage all customers to carefully review their design details, sizes, and any personalized text before finalizing their purchase.
4. Return Process
• For eligible returns, customers may receive a prepaid return label for shipping the item back, depending on the situation.
• In some cases, returning the item may not be necessary, and we may allow you to keep the item while still receiving a replacement.
5. Refunds
• Refunds are only issued for defective, damaged, or incorrect items.
• Once a returned item (if applicable) is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed within 5-7 business days and credited to your original payment method.
6. Cancellations
• Orders can be canceled within 1 hour of placement for a full refund.
• Cancellations after this period may incur a 20% fee to cover production costs.
Contact Us
For any questions or concerns related to returns, please contact us at returns@cendira.com. We are dedicated to ensuring a seamless and satisfying shopping experience with Cendira.